Privacy Policy
1. Hvilke personopplysninger vi behandler
We may process the following categories of personal data:
Customer information
Company name, contact person, email address, telephone number, billing address and other relevant business information.
End customer information
Name, email address, phone number, delivery address, preferences and order data related to logistics and order processing.
Payment information
Invoice and payment information, processed via secure third-party providers.
Operational data
Inventory, shipping data, tracking information, transportation preferences, and service performance data.
2. How we collect information
Personal data is collected through:
Direct interaction: When you contact us, enter into agreements, place orders or communicate with us.
Website and technical solutions: Use of cookies, analysis tools and similar technologies.
Third parties: Partners, transport companies and service providers involved in the logistics and distribution process.
3. Purpose and basis for processing
We process personal data to:
Providing logistics, warehousing and distribution services
Manage orders, customer relationships and communications
Optimize operations, quality and efficiency
Provide customer support and handle inquiries
Sending operational messages and relevant information
Sending marketing, where this has been agreed to
All processing takes place in accordance with GDPR and applicable Norwegian legislation.
4. Sharing of personal data
Personal information may be shared with:
Service providers: Carriers, IT systems, WMS platforms, shipping and technology partners
Authorities: When required by law
Business transfers: In the event of a merger, acquisition or restructuring
Sprocket 3PL never sells personal information to third parties.
5. Information security
We use appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration or misuse. Our procedures are regularly reviewed to ensure compliance and a high standard of security.
6. Your rights
As a registered user, you have the right to:
Get insight into what personal data we process
Request correction of incorrect or incomplete information
Request deletion where legally possible
Request restriction of or object to processing
Withdraw consent to marketing at any time
Please direct inquiries to the contact information below.
7. Cookies
We use cookies to improve functionality, performance and user experience. You can manage your cookie settings yourself via your browser.
8. External links
The Website may contain links to third-party websites. Sprocket 3PL is not responsible for the content or privacy practices of these sites.
9. Changes to the Privacy Policy
We may update this statement in the event of changes in services or legal requirements. The updated date will always be stated at the top of the document.
10. Contact information
For questions about privacy or to exercise your rights, contact:
Sprocket 3PL AS
Email: info@sprocket3pl.no